"I in no way mean to say that failure, per se, is good. It is so painful and frightening. I’ve been through it a lot. Rita Gunther McGrath sums this up neatly in an essay called Failing by Design in the previously mentioned HBR issue. She says, “[Failure] can waste money, destroy morale, infuriate customers, damage reputations, harm careers, and sometimes lead to tragedy. But failure is inevitable in uncertain environments, and, if managed well, it can be a very useful thing. Indeed, organizations can’t possibly undertake the risks necessary for innovation and growth if they're not comfortable with the idea of failing.”
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- Posted: Thursday, May 12, 2011
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