Fantastic story about learning from failure at Best Buy
My friends over at Strategy + Innovation published a remarkable – and very honest – story from Brad Anderson, the former CEO of Best Buy. In the article, he describes the misbegotten acquisition by Best Buy of a chain of music stores known as Musicland. It's a cautionary tale of how wrong one can be when making assumptions, but also how even devastating disappointments can create productive learning. Onward with "intelligent" failing – which will be the subject of a forthcoming article to be published in the Harvard Business Review.